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Terms of Service

1. Acceptance of Terms

By accessing, browsing or submitting purchase inquiries on Grace Global Importer website, you fully agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any clause, please stop using our website immediately.

2. Business Service Description

We are a professional bulk raw material importer supplying three core product lines:

  1. Animal feed raw materials: Meat and Bone Meal, Medicago Alfalfa
  2. Horticulture growing media: Coco Peat, Peat Moss Substrates
  3. Construction lumber: Spruce Pine Fir (SPF) Lumber We provide global sourcing, wholesale bulk supply, full-container shipment, customs clearance and one-stop import logistics service for commercial farm, greenhouse, construction wholesaler and factory clients. All services are only for commercial B2B buyers, not individual retail customers.

3. Website Content Ownership

All texts, product images, logos, catalogs, data and design elements published on this website are exclusive intellectual property of Grace Global Importer. Unauthorized copy, download, modification, commercial reprint or reposting without our written approval is strictly prohibited.

4. Quotation & Order Rules

  1. All online quotations are preliminary wholesale prices for full container bulk orders, excluding ocean freight, local tax and customs duty; final formal contract price will be confirmed via official email communication.
  2. Product stock status is subject to real-time warehouse inventory, we reserve the right to adjust supply quantity and price without prior notice for market fluctuation.
  3. All sales contracts shall prevail over online website display information once signed by both parties.

5. User Conduct Restrictions

You agree not to:

  • Use this website for illegal, counterfeit or unauthorized business activity
  • Send mass spam, malicious virus files or harassment messages via our inquiry form
  • Hack, disrupt or damage website server, steal other client’s business data
  • Misrepresent company identity to obtain confidential price and supply information

6. Third-Party Website Links

Our website may contain links to logistics, port and industry partner websites. We do not take responsibility for the content, privacy policy or service quality of any external third-party sites.

7. Liability Limitation

We strive to keep all product specifications, pictures and data accurate, but minor color, parameter and batch difference of raw materials shall not constitute a full compensation claim. We shall not be liable for indirect loss including profit loss, business delay caused by uncontrollable factors like international shipping delay, port policy change, natural disaster.

8. Governing Law

These Terms of Service are governed by the laws of People’s Republic of China. Any business dispute shall be resolved through friendly negotiation first; if negotiation fails, disputes will be submitted to local people’s court where our company is registered.

9. Modification of Terms

We may update these service terms periodically. The revised terms take effect once published on this page, and your continuous website usage represents your acceptance of updated clauses.

10. Contact Information

Business support: 576692839@qq.com

Company Address: Xiaoying Village, Wei County, Xingtai City, Hebei Province, China, Post Code: 054702