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Privacy-Policy

Grace Global Importer (“we”, “us”, “our”) operates this official website dedicated to bulk raw material import business, including animal feed, horticulture substrates and construction lumber. This Privacy Policy explains how we collect, use, store and protect your personal information when you browse our website, submit inquiries or contact us. This policy complies with international data protection standards for global business partners.

2. Information We Collect

We only collect necessary business information voluntarily submitted by you:

  • Company name, contact person’s full name, job title
  • Contact details: email address, WhatsApp/phone number
  • Business demands: interested raw materials, purchase quantity, destination port
  • Automatically collected basic browsing data: IP address, device type, website access time, viewed product categories (no sensitive personal tracking)

3. How We Use Your Information

  • Reply your wholesale quotation requests and business consultation timely within 24 hours
  • Provide detailed product specification, price list, logistics & import service support
  • Send industry raw material stock updates, new product notifications with your consent
  • Prevent fraud and ensure secure business communication
  • Optimize website product display and browsing experience for bulk buyers

4. Information Sharing & Disclosure

We will never sell, rent or trade your business personal data to third-party marketers. We only share limited information in the following legal scenarios:

  • Authorized logistics, customs clearance partners to fulfill your import orders
  • Required by local legal authority under formal official notice
  • Merger, acquisition or business transfer with full prior user notification

5. Data Security Protection

We adopt standard website encryption technology to protect your submitted information. Our internal staff can only access business contact data with permission, and all client information is stored in secure servers with regular security maintenance.

6. Your Rights

You hold full rights to:

  • Request a copy of all your personal data we stored
  • Correct inaccurate company or contact information
  • Ask us to delete your business records completely
  • Unsubscribe from our product update emails anytime

7. Cookies Notice

Our website uses functional cookies to record your browsing preferences for better product search experience. You can disable cookie storage via your browser settings at any time.

8. Policy Update

We reserve the right to revise this Privacy Policy occasionally. The updated version will be published on this page with clear revision date, and continued website browsing equals your acceptance of the new terms.

9. Contact For Privacy Questions

If you have any inquiries about this privacy policy or your personal data, please email us at 576692839@qq.com